Newfoundland Labrador Liquor Corporation (NLC) and Dalcom Consulting Inc, are pleased to announce the installation of Wine Market Assistant’s information station self-service kiosk in two stores as a Proof of Concept. The Wine Market Assistant kiosk enables NLC to provide premium self-service to their customers by providing educational information plus beverage and recipe pairing suggestions. Customers obtain product information, ratings and reviews for wine, beer and spirits by scanning a bottle or browsing the kiosk. In addition customers can browse and print recipes to pair up with their wine selection.

St. Johns, NL (PRWEB) March 27, 2009 – Newfoundland Labrador Liquor Corporation (NLC) and Dalcom Consulting Inc, are pleased to announce the installation of Wine Market Assistant’s information station self-service kiosk in two stores as a Proof of Concept. The Wine Market Assistant kiosk enables NLC to provide premium self-service to their customers by providing educational information plus beverage and recipe pairing suggestions. Customers obtain product information, ratings and reviews for wine, beer and spirits by scanning a bottle or browsing the kiosk. In addition customers can browse and print recipes to pair up with their wine selection.

The customizable configuration of this powerful tool results in a rich environment for selling beverages and provides a value-added service for their customers with matching recipes. The kiosk also has the capability to provide targeted promotional opportunities to the customer at the point of decision, including registering for the NLC Newsletter and for upcoming events.

Ed Brenton, IT Delivery Manager, for Newfoundland Labrador Liquor Corporation said, “Our customers and staff are using the kiosk to educate themselves about the beverages we carry along with complementary recipes. It is a cost effective solution for assisting customers with their purchasing decisions. The Wine Market Assistant solution has been a great asset to both our customers and store associates in finding beverages that meet specific criteria”.

Tim Lindsay, VP Sales and Marketing, for Dalcom Consulting added, “Dalcom was able to deliver a total solution to NLC that brought together hardware, software and services giving NLC a one stop destination for all their needs related to the kiosk project.”

“This technology demystifies the beverage selection process for the average consumer and has search capabilities for the connoisseur looking for specific results. Wine Market Assistant addresses the full scope of requirements grocery and wine retailers need to leverage the higher growth and profit opportunities offered in the beverage category”, said Jon Holland, Wine Market Assistant Partner.

About Newfoundland Labrador Liquor Corporation (NLC):
The Newfoundland Labrador Liquor Corporation (NLC) is a provincial crown corporation in Newfoundland and Labrador, Canada responsible for managing the importation, sale and distribution of beverage alcohol within the province. Headquartered in St. John’s, Newfoundland, Canada, NLC operates 25 retail stores, services over 120 agency stores and distributes to more than 1,600 licensees. NLC offers customers a diverse product selection with approximately 3,000 active listings from more than 30 countries.

About Dalcom Consulting:
Dalcom Consulting is a leading technology integration company helping businesses find ways to improve efficiencies and take advantage of new technology to increase sales. Dalcom’s team specializes in turnkey systems for the general merchandise vertical market, featuring NCR RealPOS(TM) point-of-sale and self service solution platforms with SAP and Microsoft Dynamics NAV ERP software. Based in Greensboro, N.C., Dalcom Consulting (www.dalcom.com) serves clients throughout the United States and Canada.

About Wine Market Assistant, LLC:
Wine Market Assistant, LLC is a Menlo Park, CA based company formed by the joint venture of ReadyTouch, Inc. and WineMiner, LLC. Wine Market Assistant is dedicated to helping consumers find beverages available in their favorite store meeting their preferences along with paired recipes and cheeses. Additional solutions include a catering/party planner, loyalty card interface and a complete digital signage marketing platform.

Media Contacts:
Tim Lindsay-VP Sales/Marketing
Dalcom Consulting Inc.
Phone: (336) 851-1802 x130
e-mail: tlindsay (at) dalcom.com

Jon D. Holland-Partner
Wine Market Assistant, LLC
Phone: (888) 450-4529
e-mail: Marketing (at) WineMarketAssistant.com

Greg Gill
Manager, Marketing and Communications
Newfoundland Labrador Liquor Corporation
Phone: (709) 724-2257
e-mail: greg.gill (at) nlliquor.com

GREENSBORO, N.C. – Dalcom Consulting Inc. today announced that it has received the Circle of Excellence (COE) award from NCR Corporation. The COE award is the highest honor awarded to members of the NCR RealPartner program, and is presented to NCR partners who achieve or exceed 100 percent of their annual sales objectives and goals of their respective tier: Platinum, Gold or RealPartner.

“We are extremely pleased to present Dalcom with the NCR Circle of Excellence award,” said Dale Grant, vice president, NCR Retail and Public Sector Solutions for North America. “The COE award recognizes our partners who have achieved an exceptional level of success in providing industry-leading solutions and support to the retail industry. We congratulate them on an outstanding 2007 and look forward to another year of success.”

Dalcom, a Platinum level NCR partner, was presented with the COE award during the annual NCR RealPartner Educational Conference at the Walt Disney World Swan and Dolphin Resort in Orlando, Fla., March 2-6. Twenty-two NCR RealPartners were honored with the COE award including recipients from the United States, West Indies, Venezuela and Canada.

“Dalcom is honored to receive a Circle of Excellence award from NCR for its third consecutive year,” said Tim Lindsay, vice president of Sales and Marketing for Dalcom.

John Greene, president of Dalcom, added, “Dalcom’s strategic partnership with NCR has allowed us to deliver quality solutions to our customers.”

The NCR RealPartner program is a tiered marketing program that provides NCR channel and alliance partners with the sales, marketing and support tools they need to be successful with the sale, deployment and maintenance of NCR products.

About Dalcom Consulting Inc.

Dalcom Consulting is a leading technology integration company helping businesses find ways to improve efficiencies and take advantage of new technology to increase sales. Dalcom’s team specializes in turnkey systems for the general merchandise vertical market, featuring NCR RealPOS™ point-of-sale solution platforms with SAP and Microsoft Dynamics NAV ERP software. Based in Greensboro, N.C., Dalcom Consulting (www.dalcom.com) serves clients throughout the United States.

Dalcom Consulting Inc. is not your typical POS VAR. Even though the VAR has just 34 employees, it’s able to bid on jobs that typically are reserved for much larger resellers. One reason for this is that Dalcom has added complementary technologies and services over the years. For example, the VAR sells Microsoft Dynamics NAV ERP, which enables it to integrate financial, distribution, customer management, supply chain, analytic, and e-commerce data into one solution. Also, it sells 3Com VoIP (voice over Internet Protocol) phone systems, plus PC, server, and network support devices.

Download the PDF Article

ATLANTA – Faber, Coe & Gregg Inc. (FABER) has selected a point-of-sale (POS) solution from NCR Corporation (NYSE: NCR) for its specialty shops located throughout the United States. NCR RealPartner Dalcom Consulting Inc. is responsible for the sale, installation and continued maintenance of the solution.

FABER’s venues offer sundry items including news, gifts, books and café fare in quick-stop locations such as airports, train stations, hotels and office buildings.

The POS solution consists of NCR RealPOS 70 workstations, as well as NCR peripherals including thermal receipt printers, cash drawers and scanners. The POS rollout is currently underway, with plans to complete installation at all 80 locations by the end of 2008.

‘Whether it’s a customer catching a train, on the road, or simply grabbing lunch at the office, our ‘on the go’ patrons require service that is fast and reliable,” said FABER Chief Financial Officer Burt Friedman. “After considering several POS providers, we chose NCR and Dalcom for their ability to provide a comprehensive solution that is both speedy and dependable. The solution allows us to get our customers in and out quickly with the consistent, quality service they’ve come to expect.”

The NCR RealPOS 70 workstation is designed to offer simplified serviceability for years of secure, dependable and efficient operation.

About Faber, Coe & Gregg Inc.

Established in 1848, Faber, Coe & Gregg Inc. offers one-stop venues for news, gifts, books and café items. FABER’s shops are conveniently located in airports, train stations, hotels, office buildings and highway rest stops – from Chicago to Miami Beach. FABER is headquartered in Secaucus, N.J., and can be contacted at (201)330-1515.

About Dalcom Consulting Inc.

Dalcom Consulting is a leading technology integration company helping businesses find ways to improve efficiencies and take advantage of new technology to increase sales. Dalcom’s team specializes in turnkey systems for the general merchandise vertical market, featuring NCR RealPOS point-of-sale solution platforms and Microsoft Dynamics NAV ERP software. Based in Greensboro, N.C., Dalcom Consulting (www.dalcom.com) serves clients throughout the United States.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s Teradata® data warehouses, ATMs, retail systems, self-service solutions and IT services provide Relationship Technology™ that maximizes the value of customer interactions and helps organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 29,500 people worldwide.